Always good pizza and the salads are always good the ranch dressing is amazing! They make the ranch daily, and I know because I asked ☺️ they deliver the food quickly. Definitely recommend blackjack if you want yummy pizza!
Customer Service is a JOKE!! The girl that answers the phone has no clue what she is doing and on top on that, she is super rude and unprofessional. Waited over a hour just to be told they didn't have my order but magically found after I had to call. I Told them I would just pick it up since we had waited so long, tried to have her cancel the order but she couldn't even handle doing that. Then she had the nerve to tell me she was going to hang up? The Louisville store is awesome. Not sure what's up with this store. Wish they had better customer service because Blackjacks is awesome. Guess Domino's will get the business. They would have made well over $20 in service fees and tips to drive a mile. What a shame your CUSTOMER SERVICE IS HORRIBLE!!!!
This used to be a reliable, good quality delivery option in Longmont but in the last six months there has been a meltdown in quality. They constantly screw up orders—don’t deliver part of the order or give you the wrong thing. Latest issue is that they have dropped certain things without removing them from the menu, so they just give you a different thing without telling you (inedible in our household due to allergy issues). I suggest you look elsewhere.
Staff was 100% friendly! You can tell they were busy, but what do expect on a Saturday night, the lady who was taking my order was so nice and double checked everything on my order! Delivery was fast and pizza was hot and fresh. Anyone who is complaining about establishments being short staffed had never worked in the food industry. It’s the world right now, have a little patience! They have definitely earned new customers!
The service was great, and the pizza is delicious! If you haven't tried Blackjacks I highly recommend you do, also try the fresh ranch.
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