Customer service is horrible. If you ask them to think outside of the box they automatically meet you with a no. I wanted a side of chicken and they try to give me a little cup and ask for a large size and they said they couldn't do it. Seems to me they just want to be able to push a button and not think this attitude needs to end with people in general.
Manager is super diligent about the line movement. Saw the bottle neck addressed the customers and then stepped in to help the staff. She was more worried about how long it was taking than I was! Which is how it should be. Food is always good at this location. Orders have to date been correct. Always clean and staff very friendly. This store is one of the best in the area.
I’ve been dealing with food poisoning from here since I got it yesterday. Maybe they’re not switching ingredients often enough/sitting out too long. I get the same thing every time and never had this happen. I’ve not been able to eat since I had this. It could be worse too since they didn’t even fill the burrito bowl. It was half full I thought stuff was missing.
Food was a bit cold and all the tables were dirty. Asked to get them clean and the staff cleaned 1. Worst experience I have ever had at Chipotle
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