Never again...2 orders placed for fundraiser and picked up what we thought was complete 2 orders. Nope half of it missing, drove back another 15 min to pick up remaining half of our 7 person order. Labels on outside of containers where correct, but when opened was not steak bowl with extra steak (paid extra for steak) but chicken. Bowls were only filled half way so definitely not the generous portions of Chipotle from a couple years ago. Large chips bag was only filled 1/3 of the way and large queso looked like single serving of queso. Missing all 4 salsas that was requested to be on the side to share between our bowls and burritos. Completely not what we ordered so just tossed it as it was cold (not chancing food poising) and not driving back a third time to deal with management again.
Took 10+ minutes to get my food when I was literally the only customer waiting. One of six workers were actually working and he had to fill four online orders before getting to me. Small portion sizes too. Love chipotle, but this one was rough.
Stood alone in line for about 5 minutes, made eye contact with probably 5 different employees, not even acknowledged as a customer with a smile or a "we'll be right with you". October 17th night shift has made it final for me after years of bad service at this location - I'm not coming back. I guess in this job climate all you get is edgy teens, too bad.
9/16/22 manager on duty tonight was awesome! We live closer to 2 other Chipoltes but always go out of our way to this one because the service is always great here
This was a $15 burrito and was full of hard chewy inedible bits
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