Great room. Horrible service. Hotel management is rude and condescending. I could tell she judged me the second she saw me. I don’t know why she thought her fake hospitality /guest service and sly smile would fool me. She left a horrible impression, and I’ll definitely never stay there again…it’s unfortunate when people get stuck in a profession that’s not for them. Still gives them no right to take it out on guest who have nothing to do with the situation. I’ve worked in the hospitality industry for multiple year … so I totally understand how it can change a person… let’s be honest customer service and hospitality/ dealing with the public in general isn’t always the greatest… it can be very taxing on someone emotions and mental state of mind. I suggest retiring? And doing something that moves you. You don’t wanna leave this earth bitter and miserable taking out your judgments and frustration on innocent people. Or someone in need. Godspeed
It was clean and nice. We had a problem with the toilet and they moved us to another room without too much difficulty. Only thing I wish was different is that you have to request them to clean your room but I am sure that is due to COVID policy. The swimming pool was nice.
Friendly and helpful staff. Hotel and rooms are in okay condition. Loud and outdated appliances. Was frustrated that they had a Cafe and "proudly served Starbucks", but it was never open so I had to walk 10 minutes to Einstein Bagels every morning instead.
Nice clean rooms, very spacious excellent staff. Disappointed in The breakfast situation, it should be offered considering the rates they charge
Clean. Big pool, hot and functioning hot-tub, friendly staff.
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