Holiday Inn Express & Suites Longmont 
1355 Dry Creek Dr, Longmont, CO 80503, USA
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1355 Dry Creek Dr, Longmont, CO 80503, USAAds Title
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Defend the location of this hotel is definitely the advantage. This small town everything is accessible from this location. That are grocery outlet nearby there are fun activities for kids to play there are lots of restaurants. Rocky mountain national Park is just one hour approximately away from here. Originally we were going to stay for 2 days but because of some reason we had to extend and it was smooth. The rooms are like normal Holiday inn nothing extraordinary about it. Though I would like to mention this hotel is very newly constructed so everything feels very good. The best part about this hotel is they have normal pool and a kid's pool and a jacuzzi and a water slide. Kids really love it because the pool is also maintained to a good temperature. Breakfast is like typical other restaurants you will find bagels cupcakes yogurt bread coffee cereals milk fruits. I would definitely recommend this place we found the staff at the front desk was very helpful.
The breakfasts are very good. Better than some expensive places I stay. I travel for business and visit a fair number of hotels. The pool had a large waterslide. If you have kids they will love this. I did one run and that was enough for me. Rooms the nice. Good pillows also. Always have trouble with pillows. They give you one soft and one firm. They do not clean rooms during your stay. If you need something just ask the desk. They did have towels at the pool.
Very exceptional service from getting reservation set an modified twice due changes in our scheduling. James, the overnight clerk, was kind and took care of our change of rooms at 4am when an incident in room above required us and our dogs to move from our room to another. Very capable personnel and will recommend to any who ask.
Absolutely worst customer service I have ever experienced. Hands down. My family has come for years for the pool and won’t be returning anymore due to Maria’s horrible management. She parks right up front under the drive in area (all day) in this bright purple Charger and her daughter does (or used to) work there, too. Her daughter used to bring in their puppy and her boyfriend and they’d hangout in the lobby together and make guests wait at the desk. Maria acts like she owns the place and was extremely unprofessional and unhelpful when I let the front desk know I left my charger. I had to call back every day FOUR days in a row to be told by Maria, “it’s not out fault you left your charger. We’re not obligated to get it back to you.” I’m not kidding. Horrible, horrible experience.
Horrible customer service, my 7 year old twins could run this place better. Pool is always down & so is Maria. She is always angry and I've yet to figure out why?? I left a very expensive swim suit in my room and im fairly certain she kept it, because when I called to describe it, she said "Yes, we found it and I love it, where did you get it!?" She then promised to ship it back free of charge, but then a week later when I still didn't receive it, she said it wasn't her I spoke to and that "it wasn't her problem"?? Very bizarre.