Hotel is convenient and near shopping and eating. Refrigerators allow you to have one trip to the restaurants and bring home left-overs is very handy, plus storage for drinks. Rooms were large and kitchens were good sized. Clean, however, there was no hot water in the mornings and they have not a single King size bed in the entire property
Normally I’d stay at a Motel 6; they’re cheap and reliable, and I’m a college student trying to save money. But I’m currently traveling alone, and some of the reviews I saw for the cheaper hotels in the area spooked me so I decided that I would rather be safe than sorry, and why not treat myself. My stay was definitely a treat, and by the end of it I no longer regretted the amount of money I spent on it at all. The room was clean, the bed was super comfy, and basically everything I could possibly want was provided without me even needing to ask. The lounge was also very clean and comfortable, and the front desk staff was extremely helpful and welcoming despite the fact that they were obviously extremely busy and were also dealing with multiple other guests trying to be unfairly demanding.
We had a very good stay, thanks to a hard-working and helpful staff. I've been on the road traveling quite a bit over the past few months and it's clear that a lot of hotels are under-staffed. This place appeared to be going through some staffing or management changes, and though the team seemed to be a bit "spread thin", I saw them working together to deliver great service to guests. I was greeted immediately by Chris. Then the front desk person (who had apparently worked a very long overnight shift) allowed us to check in early. The first room I was given had an unpleasant odor. I asked for a different room, and she took care of it right away. The rooms we stayed in were clean and when we needed anything, we just asked the front desk. We had such a comfortable stay, and appreciated the hospitality so much that we dropped off some donuts from a nearby bakery to say "thank you". We'll definitely stay here again on our next visit.
So the hotel would be a great place to stay that’s for sure, but the cleaning should be improved by a lot. We had 2 rooms, both had hair all over the bathroom, some of the pillows we questioned if it was changed or not… the rooms are huge with plenty of space, bed is comfortable great size of fridge as well. Parking was also a hustle, try to be there on time, parking is limited at the hotel. At check in, the lady at the front desk was really friendly. We would choose the hotel again for sure.
Facility was not clean. We prepaid for a week and ended up in a room smaller than what was booked and prepaid. No refund and nothing they could do about it. After three days of an odor in our room they had to replace the mattress. Three times during the week their fire alarms went off, fortunately no fires. One evening several cars had tires punctured in the parking lot. We are long time Hilton members and will never stay at this property again. Shocks us that this can even be affiliated with Hilton!!
For more information on our listings, advertising, coupons, and mailers, please contact us today!