Everytime we are there the wait is 2+ hours. Today we were told it was a 10 minute wait. However it became a 40+ minute wait before we left. More than half of the dinning area was empty. People who got there after us were being randomly seated. They then began telling people the couldn’t sit them down due to online orders backing the kitchen up.
I've only ever had issue with these guys for adding appropriate sauces to pick up/ delivery orders...... however, they have fixed it with offer of refund EVERY TIME. I've never taken the refund because that's just a d!ck move. These folks work so much harder than you think. BE NICE TO SERVICE PEOPLE!
My first, and last, visit. Came in at 9:20a today, a Sunday, thinking it was early enough to quickly get a table. Wrong assumption. I was told a 20-25 minute wait, turned out to be 40 minutes. There was only 7 tables seated. Staff would peak out from the back, and hide again. I asked what was going on, and they said the kitchen was backed up due to take-out orders so they couldn't seat customers. Wrong priority. Food was mediocre; omelet shredded cheese wasn't even melted. Waited another 15 minutes for my credit card to be picked up, no other staff even attempted to get my payment. Bottom line: disorganized, very poor customer service, food below average, run-down decor. There are many wonderful breakfast places in Longmont that I will continue to go to instead.
Nasty experience!! We were sat in the dining room with chairs on top of the tables. The tables and chairs were soaked with stinky bleach water, that gave the yummy aroma of mildew! The hostess Avery sat on the bench with another coworker in the lobby and began to play in their phones! We were never greeted after 15 min we walked out! The hostess Avery looked up from her phone and said "sorry bye"! There were dirty napkins on the floor and the floors and dining area were filthy! We were sat by the kitchen window behind the drink station and the smell was horrific! I looked through the window area and the kitchen was absolutely disgusting! Never never never again! I'd rather go to Waffle House!
Thank you for the excellent service and friendly staff. The manager was extremely courteous and helpful when there was a tiny error in my order. I did not expect her to go above and beyond to make it right. I will go back and would recommend others check them out for fast breakfast pancakes.
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