Great and honest service. Took bike for tune up for first time in years. The service team looked it over beforehand and gave estimates of replacements and upgrades prior to service so there were no price surprises or delays. The team also asked about budget first then made recommendations- I appreciated that.
Longmont Bicycle and Coffee Co. always has super attentive staff. I'm never in the store longer than 30 seconds without someone atleast acknowledging me. Their staff is very knowledgeable and will help make sure they can get you the right product the quickest way possible. The guys are also riders themselves and treat everyone with the same respect that they would like to be treated. Even going the extra mile and doing whatever is the better option for the customer in front of them. They also send text messages when special deliveries arrive if you opt in which is extremely helpful. These guys are top notch and the only bike shop I use.
Very helpful and informative staff. I’m a bit of a beginner to MTBing (and probably was asking plenty of dumb questions) but they tuned up my bike and gave me some trail tips. Definitely recommend.
Super positive first experience getting break and gear cables replaced on my older Specialized Crossroad bike for a fair price. First & foremost, Longmont Bicycle has solid COVID-19 safety protocols in place. Was helped promptly, even though they seemed pretty busy that day. The person who helped me took a few moments to assess the bike, before diving into my requests, noticing it was time to replace the chain. He took the time to discuss the pros & cons of continuing to invest in the bike, helping me understand why it was a good decision (vs. buying a newer bike). The bike was completed on the date promised, and rides like a dream. Including a quick shout out to the high school age employee who help get the bike out of my car when I arrived.
I have purchased parts and accessories, and dropped off bikes for service from these guys for years now. Always such great help and competitive prices. Josh W
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