Every time I have visited Longmont Bicycle I am always super impressed with their amazing customer service. They are extremely knowledgeable and can help everyone from beginners to advanced riders. The service department is excellent and can handle anything you need. I highly recommend this place and wish I was closer. Best bike store experience in CO!
Excellent listening skills and knowing our needs. This was a different experience seeing it not only involved a new e bike, but a substantial investment as well. Everyone at this establishment really made us feel listened to and welcomed our questions and concerns. We could not feel happier about our purchase! Would do it again!
Great customer service, they performed an essential tune up on a bike I dropped off and it was ready to go the next day. The bike rides smooth with all gears and brakes responding as expected. Really feels great to feel reassured that the bike is now road worthy and safe. Price or cost is comparable to other bike shops but the local home town feel in regards to customer service is priceless. This is a go to bike shop for any type of work or new purchase.
Very helpful and informative staff. I’m a bit of a beginner to MTBing (and probably was asking plenty of dumb questions) but they tuned up my bike and gave me some trail tips. Definitely recommend.
Super positive first experience getting break and gear cables replaced on my older Specialized Crossroad bike for a fair price. First & foremost, Longmont Bicycle has solid COVID-19 safety protocols in place. Was helped promptly, even though they seemed pretty busy that day. The person who helped me took a few moments to assess the bike, before diving into my requests, noticing it was time to replace the chain. He took the time to discuss the pros & cons of continuing to invest in the bike, helping me understand why it was a good decision (vs. buying a newer bike). The bike was completed on the date promised, and rides like a dream. Including a quick shout out to the high school age employee who help get the bike out of my car when I arrived.
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