Food not hot, ignored by employee, told would not charge for extra item but did.
i waited in line for 15 minutes, patiently. then had to put up with some of the rudest people I have dealt with in some time. my drive through order was, in my opinion, intentionally mishandled giving me items I didn't order and missing one full meal. all because I couldn't comprehend what was being asked of me at order box. with so many fast food options out there, this place is off our list.
Consistently a 3 to 4-star review. For a fast food restaurant, good menu, good quality, but never 5-star offerings or flavors. We visit monthly, meaning we keep coming back. However, we also frequent "real" Chinese restaurants when we want the real thing.
Used to like this place, my husband goes often. Well not anymore. Literally EVERY time we go they forget sweet and sour sauce. How? It’s Chinese food why isn’t that in every bag? Four times in a row it’s been missing. This time my husband specifically asked for it before ordering, the cashier was extremely rude and disrespectful. And they still forgot the sweet and sour sauce. We won’t be going anymore.
The portions here are getting smaller and smaller - I will definitely not return to this location. Panda Express as a company already greatly reduced the size of their take out boxes about a year ago and still charged the same price. Now, they are not even coming close to filling these small containers. Yesterday at this location, I received a take out container with 3 tiny strips of teriyaki chicken - it was only 1/3 full. I will not be back at this location, and I will probably not return to any Panda Express ever again.
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