Food not hot, ignored by employee, told would not charge for extra item but did.
Wrong order was delivered. Called them and they blamed door dash. Um you put the order in the bag not them. Then they hung up on me and refused to answer. Went down there and they acted clueless. Said that person left. Then claimed there was no manager. Asked for some type of compensation as that is what should be offered when they mess up. Very rude. Second bad experience there.
Sick of giving this place chances. Save your money - garbage service and garbage food. I wish I could give less than 1 star. At least this time the Teriyaki Chicken wasn't charred to a crisp. Today my fried rice tastes like they spilled oil on the grill, burned it then cooked the rice on top - disgusting and inedible. Last time I got Beef and Broccoli and there was literally not even one single piece of beef in it. I keep going hoping one day they'll figure it out and somehow it is always worse than the last time. Never coming here again and I recommend no one else does either.
I have tried to give them a chance a few times now. And I have to say at least they are consistently terrible. Do yourself a favor and get litterally anything else. This place seems pretty poorly managed. They have it so you can only do drive through but don't indicate this at all other than in pencil at the locked door. So everyone goes past the long drive through line. Walks to the door and the proceeds to go back to their car and clog up the parking lot. Then we finally got to our food. I ordered beef and broccoli and terriki chicken. There is literally no beef at all in my beef and broccoli and the chicken is blackened it's so burnt. Unfortunately a pretty bad panda. You can really tell no one here cares at all.
your typical panda express best to get the food right as it comes out of the wok. if not it gets all soggy and meh. just got to time it right!
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