The counter service was quick and friendly. It was our first time here and the cashier explained the menu options to us with a smile. Food was good but not exceptional. Clean restrooms. Unusual beverage options available.
Picked up some stuff on the way to visiting RMNP. Service was pretty fast considering the amount of people there. Love the food here in general but this time I also tried the coffee, it was nice. Mediterranean bowl is my usual choice!
I hate even redacting a star, but I have to because of the slow counter service I've experienced in the mornings, which is when you are usually in the biggest hurry of your day. The food and drinks are usually good, but I have gotten the bottom of the barrel of soup several times & for that I have to take away another star. Seems that an upgrade in management would do the trick, but the dreaded C word seems to have gotten rid of quality customer service. Anyways, here's a cheesy portrait shot of my coffee and croissant.
Panera is my personal go-to place. Food is delicious and fresh. I love the Roasted Turkey Bacon and Avocado. Their chips cannot compare to anything else I've ever had, and I crave their green tea all the time. Additionally, Panera is extremely polite to work with when I've had delivery or order issues, and they've been a great partner for catering for workplace events (and make it easy to call and place an order with the tax exemption for non-profits). Service times vary depending on time of day, but it's worth the wait.
Food is really good but service is terrible. Examples: walked in and the whole floor was sticky to the point where every step makes a sound. Tell staff, and their response is "Ohh....." but does nothing about it. Example 2: order a sandwich but want a different sauce on it that it originally comes with. Staff member tells me they are not allowed to change it. Argue that both in the app and at the self serve kiosk I have that option, so makes me order using the self serve kiosk. I'm sure they have a reason for it if it's a valid process, but it is bad customer service regardless!!!
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