Pinocchios Incredible Italian

1751 Hover St, Longmont, CO 80501, USA

AboutPinocchios Incredible Italian

4.1 / 5

from reviews

    Sephra Albert
    November 20, 2021

    Such a bummer to have to give a so so review of this place that we used to enjoy. The chicken dish was delicious. The calzone however had raw dough, the first time and the second time after the kitchen remade it. I left a note for the owner asking for a partial refund of our takeout order, and never heard back.

    GM Hendershot
    November 10, 2021

    The food was great and it didn't take very long to get my order. I will definitely order again. Everyone is having staffing problems these days and doing the best they can.

    Lisa Artz
    October 23, 2021

    Arrived right when place opened so we were the first to be our drinks right away but food was so slow. After an hour and half wait we finally got our food one dish at a time. Some of the dishes were incomplete and others looked like sat under the lights for a long time. By the time the last person was served the first person was finished. We had asked many times where our food was and was assured it was next up as we watched other tables that had ordered after us get their food before us. We even had the manager come to our table to tell us he was going to make the food himself to get our order back on track. Basically very disappointing for what should have been a great experience due to stress of not knowing when and if we were going to get our food in time to get to the show next door.

    Gwyn Ayers
    August 04, 2021

    I can’t tell you the number of times this restaurant, at this location, has messed up my order and made me wait for an inordinate amount of time for my order. And yet I keep going back because I like the taste of the food. Tonight was such a disappointment as they gave me gluten free spaghetti filled with gluten-FULL meatballs. And they couldn’t replace it because their “kitchen was closed.” So I watched my family eat a delicious meal while I had no food for myself. When will I learn? Perhaps you can learn from my experience. Don’t order from here unless you want to wait two hours for your food and get the wrong order anyway. . .

    Steph S.
    July 03, 2021

    This place is either hit or miss when it comes to food and service. Last night was a big Miss. Only one person to handle phone orders and wait on diners. She was overwhelmed. The kitchen was having a bad night too. Normally the food is pretty good. Last night we both remarked that our food was not that great. The wait for food was too long. One dish was cold when it came to the table. I understand that a lot of restaurants can't get the people they need to operate well. This place is in need of a good manager.

    Pinocchios Incredible Italian

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    1751 Hover St, Longmont, CO 80501, USA
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