Best Breakfast, best people working there. Friendliest around. Love the place. Dinners are great too.
I can’t tell you the number of times this restaurant, at this location, has messed up my order and made me wait for an inordinate amount of time for my order. And yet I keep going back because I like the taste of the food. Tonight was such a disappointment as they gave me gluten free spaghetti filled with gluten-FULL meatballs. And they couldn’t replace it because their “kitchen was closed.” So I watched my family eat a delicious meal while I had no food for myself. When will I learn? Perhaps you can learn from my experience. Don’t order from here unless you want to wait two hours for your food and get the wrong order anyway. . .
This place is either hit or miss when it comes to food and service. Last night was a big Miss. Only one person to handle phone orders and wait on diners. She was overwhelmed. The kitchen was having a bad night too. Normally the food is pretty good. Last night we both remarked that our food was not that great. The wait for food was too long. One dish was cold when it came to the table. I understand that a lot of restaurants can't get the people they need to operate well. This place is in need of a good manager.
I always hate to give a bad review but this place has gone downhill! This is my last visit! We ordered 2 chicken parmigiana with Alfredo sauce no noodles and were charged 3.00 for each meal more as an up charge . We were supposed to get extra veggies and didn’t. They didn’t put any sauce at all and I had to go back to pick the sauce! I swear they dumped salt in it! It was terrible! In all it cost me 60.00 for two terrible dinners! This was the one on Hover! They were rude and I will not be back.
Be VERY wary...No air-conditioning, which was pointed out to my parents (80s) and they sat anyways. The main server (manager?) was terrible in his demeanor and approach, not quite surly, but close. Bread sticks and "breadbasket" were dry and unacceptable (possibly a day old), salads were meh but the main dishes were great. After waiting for 10 minutes after 4 of our 6 guests had their entrees, I had to ask for the other two entrees to come out of the kitchen. Same server/manager was busy helping take out customers...Apologies offered but nothing that was heartfelt or meaningful in a customer service way. I might suggest focusing on the seated customers in the future. If the recipes are the same at other locations, Go to the other locations.
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