The food was great and it didn't take very long to get my order. I will definitely order again. Everyone is having staffing problems these days and doing the best they can.
I can’t tell you the number of times this restaurant, at this location, has messed up my order and made me wait for an inordinate amount of time for my order. And yet I keep going back because I like the taste of the food. Tonight was such a disappointment as they gave me gluten free spaghetti filled with gluten-FULL meatballs. And they couldn’t replace it because their “kitchen was closed.” So I watched my family eat a delicious meal while I had no food for myself. When will I learn? Perhaps you can learn from my experience. Don’t order from here unless you want to wait two hours for your food and get the wrong order anyway. . .
This place is either hit or miss when it comes to food and service. Last night was a big Miss. Only one person to handle phone orders and wait on diners. She was overwhelmed. The kitchen was having a bad night too. Normally the food is pretty good. Last night we both remarked that our food was not that great. The wait for food was too long. One dish was cold when it came to the table. I understand that a lot of restaurants can't get the people they need to operate well. This place is in need of a good manager.
Such a bummer to have to give a so so review of this place that we used to enjoy. The chicken dish was delicious. The calzone however had raw dough, the first time and the second time after the kitchen remade it. I left a note for the owner asking for a partial refund of our takeout order, and never heard back.
I always hate to give a bad review but this place has gone downhill! This is my last visit! We ordered 2 chicken parmigiana with Alfredo sauce no noodles and were charged 3.00 for each meal more as an up charge . We were supposed to get extra veggies and didn’t. They didn’t put any sauce at all and I had to go back to pick the sauce! I swear they dumped salt in it! It was terrible! In all it cost me 60.00 for two terrible dinners! This was the one on Hover! They were rude and I will not be back.
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