Popeyes Louisiana Kitchen

2120 Main St, Longmont, CO 80501, USA

About Popeyes Louisiana Kitchen

3.5 / 5

from reviews

    Lady V
    -
    October 14, 2023

    Petrified mini shrimp? Prices keep going up, and quality/quantity keep going down. The spicy chicken sandwich was okay, it was only luke warm. The Shrimp meal was rough. Definitely not 4oz of shrimp. Then they were hard like rocks, and the biscuit was cold and hard. Fries were decent so 2 stars. Did but return but staff was nice when ordering. Gave the service 3 stars.

    Christine Spencer
    -
    September 17, 2022

    If I could give negative stars I would. The worst customer service ever! I placed and orde for three items one of them being a chicken tenders and popcorn shrimp. I checked the bag before leaving and accounted for all the items. When I got home I realized there were no chicken tenders. I called the store and the manager said I was not charged for the chicken even though I ordered it and if I wanted to go back to the store and pick it up they would give me the chicken. That’s it. So while my family eats one of us has to drive back across town for two chicken tenders. I am furious. I tell my husband to take the shrimp back too because it’s cold and most of it was just hard batter. I wanted hime to ask for a fresh order. So the manager, who refused to provide just her first name, said she would not replace the shrimp and gave the two chicken tenders and said that’s all she was gonna do. That she gave us the two tenders without charging us. She acted like this was gonna come right out of her check. The inconvenience alone is worth more than 2 tenders not to mention the gas and time and now cold meal being eaten after everyone else is finished. I am just old school I guess and have always hmgine out of my way to make sure others are well taken care of. I just know that there will be a time in the future where this lady is treated just as poorly as I was and I and had about that. But just another let down with the current attitude. Not sure good customer service exists anywhere these days. Popeyes on Main in Longmont has a crew working that has shown me doesn’t care about providing a good experience and creating a return customer. But why would they? We will never ever go there again.

    Jennifer Asamoto
    -
    April 28, 2024

    We had the Shrimp tackle box and popcorn Shrimp. Both were extremely over cooked to the point of not editable. Biscuits and mashed potatoes were decent though.

    Jake B
    -
    May 03, 2024

    I go here often. They are always speedy and polite. The food is always how I ask for it, hot, and delicious!! Would definitely recommend!!

    Sara Hilbrands
    -
    June 08, 2024

    Most tables were dirty, and the soda area was very sticky and messy. Employees were nice, and the bathroom was very clean

    Popeyes Louisiana Kitchen

    Our Address

    2120 Main St, Longmont, CO 80501, USA

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