Popeyes Louisiana Kitchen

2120 Main St, Longmont, CO 80501, USA

About Popeyes Louisiana Kitchen

3.5 / 5

from reviews

    Christine Spencer
    September 17, 2022

    If I could give negative stars I would. The worst customer service ever! I placed and orde for three items one of them being a chicken tenders and popcorn shrimp. I checked the bag before leaving and accounted for all the items. When I got home I realized there were no chicken tenders. I called the store and the manager said I was not charged for the chicken even though I ordered it and if I wanted to go back to the store and pick it up they would give me the chicken. That’s it. So while my family eats one of us has to drive back across town for two chicken tenders. I am furious. I tell my husband to take the shrimp back too because it’s cold and most of it was just hard batter. I wanted hime to ask for a fresh order. So the manager, who refused to provide just her first name, said she would not replace the shrimp and gave the two chicken tenders and said that’s all she was gonna do. That she gave us the two tenders without charging us. She acted like this was gonna come right out of her check. The inconvenience alone is worth more than 2 tenders not to mention the gas and time and now cold meal being eaten after everyone else is finished. I am just old school I guess and have always hmgine out of my way to make sure others are well taken care of. I just know that there will be a time in the future where this lady is treated just as poorly as I was and I and had about that. But just another let down with the current attitude. Not sure good customer service exists anywhere these days. Popeyes on Main in Longmont has a crew working that has shown me doesn’t care about providing a good experience and creating a return customer. But why would they? We will never ever go there again.

    Kenneth Peloquin II
    August 28, 2023

    I really hope for Popeyes franchise that people dont think this is what it is supposed to be. This location was the absolute worst experience I have ever had with Popeyes. The biscuits were nasty and tasted like other food in the refrigerator had soaked into them. Yes, they were served like that. Chicken was old like it had been sitting under a heat lamp too long. The person that was taking our order just stopped in the middle and never came back. After 5 mins, someone finally took our order at the register. I really wasted my time and money on this one.

    Connor S
    July 14, 2023

    Food wasn't really that good they were just about out of the spicy fried chicken it didn't taste fresh but for an upside they were making more spicy chicken but I was in a hurry so I didn't get to wait for the fresh. The macaroni and cheese was not that good. Usually popeyes fried chicken is pretty good i guess just not at dinner time.

    Mark McNeil
    September 19, 2023

    I love Popeyes chicken. It was hot and fresh. There was an issue getting some help, from there it was great.

    shanon small
    September 21, 2023

    CHICKEN is usually good but was not impressed last visit. Old d r y and I ordered the spicy but got regular.

    Popeyes Louisiana Kitchen

    Our Address

    2120 Main St, Longmont, CO 80501, USA

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