We hadn’t stayed at a Quality Inn in a while, but we will be from now on if they are like this. The person at the front desk, Eric, was super friendly and helpful. He told us that we qualified for the senior discount and was helpful with all if our questions. Room was clean, beds were comfortable, shower was hot. Nice and quiet so we slept great. Will definitely return next time we drive through. Also, there was a restaurant that was accessed through the lobby, so we didn’t even have to leave for food. Overall a great stop for us.
With my experience with the other hotels in this area i was very pleased with pur experience here. The only down fall is checking in at 3 am and having to check out at 11. I wish that would change with all hotels. But anyway tye front desk clerk was above and beyond nice the check in was super quick and easy the place was super clean and looked very nice. My room was fantastic. Thank you quality inn
May I make it a negative star? Customer service is terrible here I came in with my family and it was raining pouring cold night paid for my room and everything online when I showed up to the facility my ID was expired by one day so they took my money and refused me a room. So therefore me my wife my 4-year-old my 8 year old and our dog are stuck out on the streets because it was the last money we had. It would be nice to contact somebody so I could get to the bottom of it but I guess for now that is what it is
This company uses every trick to remove negative reviews. The staff is horrible and will blame you for every problem. Edit: Actually you aren't open to any critical review, constructive or not. I've previously tried to open a conversation but it just resulted in belligerence and cancelling from the hotel management, so no reason for me to engage. Look at your other actual reviews (not the paid for ones) and the true colors shine.
The room is nice and relaxing and the staff was friendly. Excellent place and will come back again.
For more information on our listings, advertising, coupons, and mailers, please contact us today!