Red Robin Gourmet Burgers and Brews

2331 Clover Basin Dr, Longmont, CO 80503, USA

About Red Robin Gourmet Burgers and Brews

4.1 / 5

from reviews

    Blake Musfeldt
    -
    June 04, 2024

    This is my favorite casual dining experience of all time. Red robin itself is great, but this location is something else. The staff is so friendly and accommodating I love them all. I go here biannually with my cousins and we love it more every time. We have had a different server every time, and he/she/they is always so so nice. I think my favorite part of the meal is the bottomless fries and strawberry lemonade. Thank you for changing my life, Red Robin

    Perri Beard
    -
    April 29, 2024

    Food was mediocre at best. The hostess was wonderful - happy, pleasant and a delight! The server was horrible! She was rude and completely incompetent! Was short and irritable and acted like we were a total inconvenience to her day. We were celebrating a birthday that she did not acknowledge at all. When I told her that it was my special needs daughter's birthday, she replied "yeah, I know"! Never returned to see if she wanted birthday desert or anything else. Didn't bring water to the entire table even when that was all my granddaughter ordered. She rushed my 91 year old mother through her drink order and evidently got tired of waiting and took off saying "I will just start you with water" even though my mom had already stated that she wanted a margarita; that she did not get. Couldn't be bothered to pay enough attention to get any of the orders right and then charged us for items we never got and didn't come back so that we could have them removed from the bill. And for this pathetic service we were charged 20% gratuity due to the size of the "party". I sure hope she had to share that $34 tip with the hostess and the cooks that she was snapping at the entire time we were there!

    Chris O.
    -
    April 23, 2024

    I had an exceptional experience at this establishment. I ordered the Brussels sprouts, and the egg burger. My server, Jarred, provided outstanding service. He was exceedingly courteous, knowledgeable, and offered excellent recommendations. Thanks to Jarred's exemplary service and the delicious food, I plan to revisit this location whenever I crave Red Robin's offerings. Kudos to the Red Robin team for employing such an outstanding worker like Jarred.

    Joan Lederhos
    -
    May 22, 2024

    The server was essentially absent. He took our order, promised fries, which never came, never checked after our food came, (another person served it). We paid via the kiosk on the table. We left him no tip, which is something we never ever do. Also, why do you advertise bottomless fries, if you aren't willing to do that. Better to just skip that part. This isn't the first time we were offered a basket of fries and never got them. Incidentally, the place was not busy.

    Gretchen Pierce
    -
    April 23, 2024

    This is just a big burger joint. Service wasn't the best, and the burger was ok, beautiful, but wasn't seasoned at all. Nothing to write home about.

    Red Robin Gourmet Burgers and Brews

    Our Address

    2331 Clover Basin Dr, Longmont, CO 80503, USA

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