Wow, I’ve never felt so comforted in a hotel, it’s as if I was home. Valerie provided the most comprehensive and comfortable service I’ve ever had. Her love for customers and giant heart welcomed our stay during hard times as we have all gone through this year. Valerie was spear headed in her venture to ensure the customers best experience from beginning to end. Not only was Valerie able to provide leisure, she stepped herself aside from most; and accredited herself to go beyond any amount of excellence and service. Due to her second to none service we will always choose Residence. Among the essential members of the team, Lee was also phenomenal at least in his field. The Residence team is glorious. Thank you Valerie and Residence team.
Staff is friendly and efficient. Laundry facilities are newer and worked well (no extra dry time needed, even on jeans!). Had a 2 bedroom suite and was plenty of room. However, dishes in cupboard were not clean. And only very basic cooking supplies included in the kitchen.
Everyone is excellent. I had to stay there for 2 months and 4 days. Also, COVID 19 hit while I was staying at the hotel and all the staff was very understanding about all of our concerns. I truly recommend this place to anyone and I have already done so.
Hotel was great until someone tried to blow the place up, swat team had to snipe him from the roof. Now the hotel is half flooded and smells like mold. Staff has handled this very badly, acting like nothing is wrong. Had been staying long term but checked out and never plan to return.
A good venue for the event I attended.
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