Once I was picking up for my sister and I grabbed the coffee with her name only to find out she didn't order it through the app due to lack of internet. So as I went back in I explained my error to the employees and they weren't mad or rude in the least even though they had to remake the drinks. They are fast and kind and they are one of the better Starbucks in the area.
Came in tonight and ordered a strawberry açaí refresher with coconut milk and never got coconut milk, also ordered a shaken espresso and it was never shaken. Lady at counter was also rude
Starbucks lady (marissa) hooks it up. I send my boyfriend in there to do the special menu drinks and she makes them better than the special menu instructions. You are very appreciated lady!
The staff are freindy and do what they can BUT this starbucks sucks. I use the app to get my reward stars and have my card attached and all. This store will not take payment from my card becouse its a QR code they will only use the barcode one that requires $25 upload incruments. When you dont have $25 to load to the app and want your coffee they have no way to scan to give you your rewards. They also will not let you purchuse merchandise with stars here. Waste of space in this kings soupers where personally I would rather see the floral department expanded. I cant wait for the 29th when my store is open again.
We ask for two ventures cold Chai tea's, the cups were 3/4 and about half of it was ice. I wanted to complain but my husband is so nice he ask me not to. This is not what we pay for... 😠😡
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